Find answers to the most common questions about Chevereto Cloud.
Chevereto Cloud is a fully-managed media hosting platform for sharing images and videos. It’s built for creators, teams, and businesses needing scalable, private, and customizable media delivery without managing infrastructure.
Chevereto Cloud removes the need to maintain your own server and provides seamless updates, decoupled storage and built-in privacy. All the flexibility of self-hosted Chevereto without the hassle. See our comparison page for more information.
Yes. Your first app starts with a 14-day free trial, activated through a secure checkout with Paddle. The trial applies to your first app only; additional apps are billed from checkout.
Your subscription starts automatically and the plan you chose at checkout is charged to the payment method you provided. The trial end date is shown in your app’s Subscription section, where you can also change plan or start the subscription earlier. During the trial, usage is limited and custom domains require an active subscription.
Each app is an independent subscription, billed monthly or yearly. Payments are processed by Paddle, our Merchant of Record. Prices exclude tax; applicable taxes such as VAT or GST are added by Paddle at checkout.
Yes. You can upgrade or downgrade, and switch between monthly and yearly billing, at any time from your app’s Subscription section. Plan changes are prorated and billed immediately.
A receipt is generated automatically for every payment, and your payment history is in the Orders section. For a formal invoice, open the order and follow its transaction link to the Paddle customer portal. See the billing docs for details.
Each app supports three roles: User, who can upload content; Manager, who can manage all content; and Admin, who can manage all content and app settings. Your plan includes a set number of accounts, with a limited number of them assignable as Admin or Manager.
Storage depends on your external provider. Platform plans include app-side usage quotas, while delivery costs depend on your connected storage and/or content delivery network (CDN).
Yes. Chevereto supports AWS S3, Cloudflare R2, Backblaze B2, Google Cloud, Microsoft Azure, Wasabi, and other S3-compatible services. You get complete control over storage, delivery, and compliance.
AVIF, JPG, JPEG, PNG, BMP, GIF, WEBP, MOV, MP4, WEBM. Size limits depend on your storage setup and plan.
Yes, you can use your own custom domain with automatic SSL included. We also provide a free chevereto.app subdomain to all accounts when creating an app.
Chevereto Cloud follows a privacy-first model and remotely connects to your own storage. We don’t scan or process your media.
You own the uploaded content. Chevereto Cloud does not claim ownership or use your content in any way.
You can cancel anytime. Your app keeps running until the end of the billing period you already paid for, and after that the app and its data on our systems are deleted. Your files stay in your own storage. To keep your app database, request an export before cancelling. Deleting your account removes all data from our systems.
Yes, upon request. Contact us before cancelling and we will coordinate the export of your app database so you can self-host Chevereto anywhere else. We are also planning to add self-service data export in a future update.
Start your media sharing platform in seconds. No setup, no hassle. 14-day free trial, then from $9.60/month. Cancel anytime.