Frequently Asked Questions

Find answers to the most common questions about Chevereto Cloud.

What is Chevereto Cloud?

Chevereto Cloud is a fully-managed media hosting platform for sharing images and videos. It’s built for creators, teams, and businesses needing scalable, private, and customizable media delivery without managing infrastructure.

How does it compare to self-hosted Chevereto?

Chevereto Cloud removes the need to maintain your own server and provides seamless updates, decoupled storage and built-in privacy. All the flexibility of self-hosted Chevereto without the hassle. See our comparison page for more information.

Is there a trial to test it?

Yes. Every new customer starts with a 14 days free trial.

What are the different user roles?

Each app supports three roles: User, who can upload content; Manager, who can manage all content; and Admin, who can manage all content and app settings. Your plan includes a set number of accounts, with a limited number of them assignable as Admin or Manager.

How much storage and traffic do I get?

Storage depends on your external provider. Platform plans include app-side usage quotas, while delivery costs depend on your connected storage and/or content delivery network (CDN).

Can I use my own S3 bucket or external storage?

Yes. Chevereto supports AWS S3, Cloudflare R2, Backblaze B2, Google Cloud, Microsoft Azure, Wasabi, and other S3-compatible services. You get complete control over storage, delivery, and compliance.

What file types and media sizes are supported?

JPG, JPEG, PNG, BMP, GIF, WEBP, MOV, MP4, WEBM. Size limits depend on your storage setup and plan.

Can I use my own domain?

Yes, you can use your own custom domain with automatic SSL included. We also provide a free chevereto.app subdomain to all accounts when creating an app.

How is privacy handled?

Chevereto Cloud follows a privacy-first model and remotely connects to your own storage. We don’t scan or process your media.

Who owns the uploaded content?

You own the uploaded content. Chevereto Cloud does not claim ownership or use your content in any way.

How do I cancel or delete my account and data?

You can cancel anytime. Deleting your account removes all data from our systems.

Can I export my application data?

We plan to support data export in a future update so you can export your app database and self-host Chevereto anywhere else.

Ready to get started?

Start your media sharing platform in seconds. No setup, no hassle.